Amazon Kindle users are currently facing an ongoing outage that is preventing them from downloading both new and previously purchased books to their e-readers. This has caused frustration among users who rely on their Kindles for easy access to digital books.
According to moderators on Amazon’s support forums, the company is aware of the issue and is actively working to resolve it. Users have tried troubleshooting steps such as resetting their devices, but these have not fixed the problems. This means that users may have to wait for Amazon to address the issue before they can resume downloading books.
Good e-Reader reported the problem and received a response from Amazon support indicating that the outage is due to server issues. Amazon stated that it could be at least 48 hours before ebooks start downloading again, but there is a possibility that it could take longer. This extended downtime is causing inconvenience for Kindle users who are eager to access their digital library.
The outage is not only affecting downloads from the Amazon store but also impacting books that users are trying to download from Overdrive to their Kindle devices using Libby. This has added to the frustration for users who utilize these platforms to access a wide range of digital content. However, the issue does not extend to downloading books on the iOS and Android Amazon Kindle apps, providing some relief for mobile users.
This latest disruption comes on the heels of a previous issue where Kindle users reported problems with Amazon’s “Send to Kindle” feature. This feature allows users to sideload ebooks and documents onto their e-readers without connecting to a computer. Some users encountered error messages stating that files could not be delivered due to a service error, while others experienced ongoing issues with the service. These recurring problems are adding to the frustration and uncertainty among Kindle users.
The ongoing outage affecting Amazon Kindle users highlights the importance of reliable digital services for accessing and enjoying e-books. Amazon’s efforts to resolve the issue are crucial in restoring normal functionality for users eager to dive into their digital libraries. The impact on various platforms and services demonstrates the interconnected nature of digital content delivery, and the need for seamless experiences for users across different devices.
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