The Challenges of Maintaining a Live Service Game: A Writer’s Perspective

Russ Nickel, the former lead writer at Arrowhead Studios, found himself feeling burned out after working on the constantly evolving live service game, Helldivers 2. The game’s ability to retain players for extended periods of time is a testament to the team’s dedication to responding to player feedback in real-time. However, this level of engagement can take a toll on those responsible for shaping the game’s narrative.

Nickel’s burnout stemmed from his desire for Helldivers 2 to be flawless. In his own words, he “wanted Helldivers 2 to be so perfect that [he] absolutely destroyed [himself].” This relentless pursuit of perfection led him to sacrifice his friendships and pull countless sleepless nights in an effort to keep up with the evolving narrative demands of the game.

Maintaining a live service game like Helldivers 2 requires writers to be constantly on their toes, adapting the game’s narrative based on player actions and community feedback. This level of flexibility, while essential for the game’s longevity, can also be mentally and emotionally draining for those involved in crafting the storyline.

As Nickel’s experience demonstrates, finding a balance between striving for perfection and maintaining one’s well-being is crucial when working on a live service game. It is essential for writers and developers to set boundaries, prioritize self-care, and seek support from their team members to prevent burnout and ensure the long-term success of the game.

Nickel’s candid reflections on his burnout serve as a valuable lesson for those involved in the development of live service games. It is important to recognize the signs of burnout, prioritize mental health, and establish healthy work practices to sustain creativity and innovation in the long run.

While the evolution of live service games like Helldivers 2 offers exciting opportunities for player engagement and storytelling, it also presents unique challenges for writers and developers. By reflecting on the experiences of individuals like Russ Nickel, the gaming industry can work towards fostering a healthier and more sustainable work environment for those involved in shaping the narratives of these dynamic games.