In a recent proposal by the Federal Communications Commission (FCC), new rules have been suggested that would require robocallers to disclose their use of artificial intelligence for phone calls and text messages. This comes as an extension of the FCC’s ban on AI-generated robocalls without prior consent.
As per the proposal, callers would need to inform individuals of their intent to use AI for future calls and messages while seeking consent. This disclosure aims to address the increased risk of fraud and scams associated with AI-generated phone calls.
The FCC suggests defining an “AI generated call” as any call that utilizes technology to create artificial or prerecorded voice messages or texts using computational technology such as predictive algorithms and large language models. This definition aims to encompass the use of AI in communicating with individuals during outbound phone calls.
The proposal includes exceptions for individuals with speech and hearing disabilities who may use AI-generated voice software for outbound phone calls. However, it stipulates that these calls should not contain unsolicited advertisements and that recipients should not be charged for them.
These new rules proposed by the FCC aim to enhance transparency and provide protection against potential fraud and scams associated with AI-generated robocalls. By requiring disclosure and defining the scope of AI-generated calls, the regulator hopes to safeguard consumer interests and mitigate risks for vulnerable populations.
As technology continues to advance, regulations such as those proposed by the FCC are essential in addressing the evolving landscape of communication. By establishing clear guidelines for AI-generated robocalls, the FCC seeks to uphold ethical standards and protect individuals from malicious practices in the digital realm.
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